Vinted Members Voice Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.